Advice & advocacy

Course Quality

There is no doubt that postgraduate students at Monash see themselves as consumers of the University. Most postgraduate coursework students are full fee paying and as such they expect the courses they undertake to provide postgraduate standard and professionally delivered units. Most postgraduate coursework students come from specific industries with a view of enhancing their expertise in a particular area and as such expect certain educational outcomes.

All staff at Monash University are directed to familiarise themselves with the Trade Practices Compliance Manual.

There is no doubt that as a consumers of this University students are entitled to get value for money.  The course has to be fit for the purpose in accordance with advertised material.  Failure to live up to the standard may amount to misleading or deceptive conduct which may also be unconscionable. 

The following examples, albeit not exhaustive, fall within the category:

• Last minute time table changes

• Poor lecturing

• Outdated material

• Uncertain assessment criteria

• Lack of facilities or resources

• Lack of feedback or timely feedback.

Any students concerned with the quality of their course are welcome to contact the MPA Advocate to discuss their specific concerns in a confidential environment. The Advocate will be happy to outline options available or simply provide information.

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